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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Kimberly Harris

October 14, 2026

5 out of 5 rating by Kimberly Harris
"Rose was so very helpful and saved us a ton of money. Literally $500 a month. The process was quick and easy. Thank you so much, Rose!"
We responded:
"Kimberly,

Thank you for sharing your wonderful experience! It's fantastic to hear that Rose was able to assist you and make the process quick and easy. We're thrilled that you're happy with the savings on your insurance. If there's anything else we can do for you, please feel free to reach out.

- Chad"
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Paula Corkrean

October 13, 2026

5 out of 5 rating by Paula Corkrean
"I have the pleasure of working or having State Farm Chad Reppert and associates to help with all my insurance needs. If any questions or problems they are there."
We responded:
"Paula,

Thank you so much for your wonderful review! It's truly a pleasure to assist you with all your insurance needs. We're always here to help with any questions or concerns you might have.

- Chad"
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Curtis Lawhorne

October 13, 2026

5 out of 5 rating by Curtis Lawhorne
"I worked with Rose. The process was quick and easy. Super nice and helpful. Saved me a ton of money. Would highly recommend."
We responded:
"Curtis,

Thank you so much for sharing your experience! It's wonderful to hear that the process was quick and easy, and that you found it helpful. We're thrilled to know you would recommend us. If you ever need assistance with your insurance needs, we're here to help!

- Chad"
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James Grubb

October 12, 2026

5 out of 5 rating by James Grubb
"No matter what type of insurance we have needed the staff is always available and very efficient"
We responded:
"James,

Thank you so much for your wonderful feedback! We're thrilled to hear that our team has been efficient and available for all your insurance needs. It's always our pleasure to assist you.

- Chad"
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Erin Mayo

October 9, 2026

5 out of 5 rating by Erin Mayo
"Quick responses, always kind, very helpful!"
We responded:
"Erin,

Thank you so much for your wonderful feedback! It's fantastic to hear that you find our responses quick and our team kind and helpful. We're here to make your experience with our office as smooth as possible. If there's anything else you need, feel free to reach out anytime.

- Chad"
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Destiny Parker

October 7, 2026

5 out of 5 rating by Destiny Parker
"Very polite and helpful staff."
We responded:
"Thank you for your feedback, Destiny! We appreciate all the nice things you had to say about Rose and are so glad to hear she was able to provide you with excellent customer service. Please know you can reach out if you need further assistance. - Chad"
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Adam DeMarco

October 7, 2026

5 out of 5 rating by Adam DeMarco
"Incredible agents and very easy to work with. Can’t recommend them enough"
We responded:
"Adam,

Thank you so much for your kind words! We're thrilled to hear that you found our team incredible and easy to work with. Your recommendation means a lot to us, and we're here to help with any of your insurance needs.

- Chad"
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Leigh Price

October 7, 2026

5 out of 5 rating by Leigh Price
"Always prompt, courteous, professional, and helpful"
We responded:
"Leigh,

Thank you so much for your kind words! It's wonderful to hear that you find our service prompt, courteous, professional, and helpful. We truly appreciate your feedback and are delighted to have you as a valued customer.

- Chad"
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Gordon Thomas

October 5, 2026

5 out of 5 rating by Gordon Thomas
"Amazing people who are do professional and take care of you"
We responded:
"Gordon,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's our pleasure to take care of your insurance needs and ensure you feel supported. If there's anything else we can assist you with, please don't hesitate to reach out.

- Chad"
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Christine Lanham

October 2, 2026

5 out of 5 rating by Christine Lanham
"Absolutely the best insurance agent I’ve ever had the pleasure of working with!!"
We responded:
"Christine,

Thank you so much for your wonderful feedback! It's truly a pleasure to work with you and provide the insurance services you need. Your kind words mean a lot to us, and we're thrilled to have you as part of our community.

- Chad"
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Dave Rucker

October 1, 2026

5 out of 5 rating by Dave Rucker
"The agent who handled my call is Rose. She is absolutely amazing, professional, and very friendly. She was able to save me half on my auto insurance and even saved me some on my home insurance. 5 star customer service. I would recommend this office to anyone who thinks they are overpaying for insurance."
We responded:
"Dave,

Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with your auto and home insurance. We truly appreciate your recommendation and are thrilled to know that you found the service to be top-notch. If there's anything else we can assist you with, please don't hesitate to reach out.

- Chad"
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Michael Murray

September 23, 2026

5 out of 5 rating by Michael Murray
"Have always done an outstanding job taking care of all our insurance needs. Quickly with the highest quality."
We responded:
"Michael,

Thank you so much for your kind words! It's wonderful to hear that you've been pleased with how we've handled your insurance needs. We strive to provide quick and quality service to all our customers. Your feedback means a lot to us, and we're thrilled to have you as part of our community.

- Chad"
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Catherine Schola

September 16, 2026

5 out of 5 rating by Catherine Schola
"Always friendly and helpful!"
We responded:
"Catherine,

Thank you so much for your kind words! It's wonderful to hear that you find our team always friendly and helpful. We're here to make your experience with us a positive one, and your feedback truly brightens our day. If there's anything else we can assist you with, please feel free to reach out.

- Chad"
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hassan swaraldahab

September 3, 2026

5 out of 5 rating by hassan swaraldahab
"I had an amazing experience working with Rose Matthews! She was extremely helpful, informative, patient, and genuinely nice throughout the entire process. She took the time to explain everything clearly, answer all of my questions, and make sure I understood my coverage. Best of all, she was able to get me an awesome rate that I’m extremely happy with. The whole process was smooth and stress-free, and I never felt rushed or pressured into anything. It’s refreshing to work with someone who is both knowledgeable and actually cares about helping their customers. I highly recommend Rose to anyone looking for insurance or simply wanting to see if they can get a better rate. Thank you again, Rose!"
We responded:
"Hassan,

Thank you so much for sharing your wonderful experience! It's fantastic to hear how helpful, informative, and patient Rose was during your insurance process. We're thrilled that you felt supported and never rushed, and it's great to know that you found a rate you're happy with. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need further assistance, we're here to help!

- Chad"
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Michael O'Dell

September 3, 2026

5 out of 5 rating by Michael O'Dell
"Very helpful and easy to work with. Very nice and helpful. Recommend to everyone."
We responded:
"Thank you for your kind review, Michael! We're so glad to hear you had a positive experience with us. Your recommendation means a lot, and we're always here to help with any of your needs. We appreciate your support! -Chad "
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Melanie Sword

September 3, 2026

5 out of 5 rating by Melanie Sword
"Rose is quite helpful, efficient, and fast. She quoted my policy price quickly and I'm very satisfied!"
We responded:
"Melanie,

Thank you so much for your wonderful feedback! It's fantastic to hear that you had a positive experience with your policy quote. We always aim to provide helpful and efficient service, and it's great to know you are satisfied. If you ever need anything else, feel free to reach out.

- Chad"
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Mary Robinson

August 26, 2026

5 out of 5 rating by Mary Robinson
"Fast and friendly service.
Answered all our questions"
We responded:
"Mary,

Thank you so much for your wonderful feedback! I'm thrilled to hear that you found our service fast and friendly, and that we were able to answer all your questions. It's always our aim to provide a great experience for our customers. If you ever have more questions or need assistance with your insurance needs, feel free to reach out.

- Chad"
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Shawna Moore

August 15, 2026

5 out of 5 rating by Shawna Moore
"they are always very friendly! I recommend for sure, I call the Bridgeport office and I spoke with a Rob yesterday and he helped us out stupendously"
We responded:
"Shawna,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our office and that you found the service friendly and helpful. It's wonderful to know that your interaction with us was stupendous. We truly appreciate your recommendation and look forward to assisting you with any of your insurance needs in the future.

- Chad"
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Crystal Needham

August 11, 2026

5 out of 5 rating by Crystal Needham
"Loved talking with Rose today and she saved me money! She made the whole process on switching multiple policies easy and quick . Highly recommend! Thanks Rose!"
We responded:
"Crystal,

Thank you so much for your wonderful review! It's fantastic to hear that Rose was able to assist you with switching your multiple policies and that you found the process easy and quick. We're thrilled to have you as a customer and appreciate your recommendation. If you ever need anything else, feel free to reach out!

- Chad"
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Emily Bower

August 6, 2026

5 out of 5 rating by Emily Bower
"Rob is awesome!! He’s so sweet & makes the entire process super easy and fun!"
We responded:
"Emily,

Thank you so much for your wonderful review! It's fantastic to hear that you had such a positive experience. We’re thrilled that the process was easy and fun for you. If you ever need assistance with your insurance needs, we're here to help!

- Chad"
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Crystal Stevens

August 5, 2026

5 out of 5 rating by Crystal Stevens
"Great insurance good poeple ..very nice n respectful always answers my questions promptly n correctly"
We responded:
"Crystal,

Thank you so much for your kind words! It's wonderful to hear that you've had a positive experience with our office. We're always here to help and answer any questions you may have. Your satisfaction is our priority, and we're thrilled to know you're happy with the service you receive.

- Chad"
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Tricia Fury

July 30, 2026

5 out of 5 rating by Tricia Fury
"I always have a good experience when speaking to anyone in Chad Reppert’s , my State Farm agents, office. My car insurance is very reasonable and they just helped me acquire renters insurance for my belongings, it is more than reasonable! I actually saved money by acquiring renters insurance. Allison was very helpful and I appreciate her time always. I recommend you calling Chad’s agency they are pleasant and helpful."
We responded:
"Tricia,

Thank you so much for your kind words! We're delighted to hear that you've had positive experiences with our office and that you're satisfied with your car and renters insurance. It's wonderful to know that Allison was able to assist you and that you found our team pleasant and helpful. Your recommendation means a lot to us. "
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Amanda webb

July 29, 2026

5 out of 5 rating by Amanda webb
"Always a great experience!"
We responded:
"Amanda,

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with our office. It's our pleasure to assist you with your insurance needs. If there's anything else we can do for you, please don't hesitate to reach out.

- Chad"
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Kathy Blevins

July 28, 2026

5 out of 5 rating by Kathy Blevins
"They are very easy to work with! I can send a text they respond quickly. Any questions are handled timely. Definitely recommend!"
We responded:
"Kathy,

Thank you so much for your kind words! It's wonderful to hear that you find our team easy to work with and that we respond quickly to your texts. We're always here to handle any questions you have in a timely manner. Your recommendation means a lot to us!

- Chad"
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Joe Staley

July 23, 2026

5 out of 5 rating by Joe Staley
"Very easy to get things set up would recommend to other people"
We responded:
"Joe,

Thank you so much for your kind words! I'm thrilled to hear that you found it easy to get things set up with us. Your recommendation means a lot, and we're here to help with any of your insurance needs.

- Chad"